A shared inbox with real boundaries
Signed provider events enter the right organization. Agents can filter, assign, and reply only when the selected organization and connection authorize it.
Product
Turn every supported conversation into owned work.
Bring inbound messages into a tenant-scoped queue, preserve customer history, and give teams a clear path from first reply to support resolution.
Escalate into support
Create cases, add internal notes, manage status, and retain the original conversation context without turning the AI review area into a support queue.
Next step
Design your engagement workflow
We will review channels, roles, queues, and escalation paths with your team.